Quizzes Re-take

What is the Re-take Feature?

The re-take feature allows learners to retry assessments to improve their scores. You control how many attempts learners get for each course.

How to Enable Re-takes

1. Navigate to your course in the Admin panel
2. Go to Course Settings
3. Turn on "Enable Pass Score" - the re-attempts option appears directly beneath it
4. Find "Allow re-attempts for quizzes and assessments"
5. Choose your configuration:
   • Toggle OFF = Only one attempt
   • Toggle ON = Select 2, or 3 attempts

Note: Re-attempts are part of the Enable Pass Score setting. If Pass Score is turned off, the re-attempts option is hidden and learners get a single attempt.

Note: Changes apply immediately to all enrolled learners.

Re-take Behaviour by Content Type

Lesson Quizzes and Situational Tests

• Attempts: attempts count per each set of questions. E.g.: After finishing a lesson, the user answers 3 questions. When re-taking, the user will have to answer all 3 questions again.
• Questions: Each re-take shows the same questions
• Scoring: only latest attempt counts for Score

Multiple Choice, Categorise, and Match the Pairs Assessments

• Attempts: Attempts are tracked per individual question
• Questions: Each re-take shows the same questions
• Scoring: only latest attempt counts for Score

Text/Poll/File Assessments

• Attempts: One submission only (cannot re-take)
• Scoring: These don't count toward Course Score

What Learners See

No Attempts

• The Retake Quiz button is not shown at all.

Limited Attempts

• A row of hearts is shown in the quiz header - one heart per allowed attempt, dimmed as each attempt is used. Hovering them shows "2 attempts remaining". Hearts are hidden on text, file, and poll questions, which have no right or wrong answer.
• When attempts are exhausted, the Retake Quiz button stays visible but is disabled, with the tooltip "You have no attempts left for this quiz. Please contact your administrator to request more attempts."
• On the Score tab, the "Retake Quiz" button will be available if:
  • The user has not obtained 100% in that quiz / assessment, and,
  • Not all re-attempts have been used

After Scoring 100%

• Retake Quiz is disabled.
• Tooltip: "You already scored 100%"

After the Course Due Date

• Retake Quiz is disabled, with the tooltip "This course is past its due date, so quizzes can no longer be taken."
• This applies even when the learner still has attempts left. To let them carry on, turn on Allow Course access after Due Date in Course settings, or extend the due date.

Common Admin Scenarios

"A learner ran out of attempts but still failed"

Options:

1. Increase attempts globally: Change course setting to 3 attempts
2. Review pass score: Consider if the pass threshold is too high
3. Restart enrolment: use Restart enrolment in the learner's enrolment options on the course page to enrol them into the course again, so they can complete it from the start
4. Reset progress: use Reset progress in the same menu. Their progress goes back to 0 and they start a new course attempt. Their current attempt is saved to their history, and their start date, due date, and recurrence stay the same

Tip: To handle this automatically, turn on Auto-reset on failure in Course settings (it appears under Enable Pass Score). When a learner fails the course, their progress is reset automatically. Their start date, due date, and repeat rules do not change.

"Should I allow attempts?"

Consider:

• No attempts: Better for training/development focused courses
• Limited (2-3): Better for compliance/certification courses

"How do I see the score on previous attempts?"

Currently, the score shown is only linked to the latest attempt. Previous attempts are overwritten once the user re-takes.

Key Points to Remember

1. Latest attempt = final score (per question)
2. Setting changes = immediate effect (all learners)
3. 100% score = no re-take needed (button disabled)
4. Change attempts mid-course: Yes, updates apply immediately

Pro Tip: Start with 2 attempts and adjust based on learner feedback. You can always increase it later.