Using the Marketplace 🛒
What is the Marketplace 💎
The Marketplace is where you can use your earned jewels (bonus points) to access additional learning resources and make charitable donations. You'll find three main categories to explore: Upskill, Rewards, and Donate.
💎 Your Jewels Balance
At the top of the Marketplace, you can always see your current jewels balance. These are the bonus points you've earned through consistent learning streaks and daily engagement with content.
Marketplace Categories 📂
When you visit the Marketplace, you'll see three filter tabs:
📚 Upskill
The Upskill section provides additional learning resources beyond your regular content:
External Training Courses You can explore external training courses that complement your internal learning. These are curated third-party courses from professional training providers that expand your learning options beyond what's available in your organization's content library.
Books You can browse a selection of professional development books related to your skills and interests. These provide in-depth knowledge and different perspectives on topics you're studying.
Subscriptions You can access subscription-based learning platforms and services that offer ongoing professional development content and resources.
Coaching Services You can explore coaching and mentoring services available through the platform for personalized professional development support.
🎁 Rewards
The Rewards section lets you redeem your earned jewels for various benefits:
How Rewards Work:
You can use your jewels to "purchase" reward items
Each reward shows the jewel cost required
You'll see "Get it for [X jewels]" buttons when you have enough jewels
Rewards may include gift cards, vouchers, and other benefits
Reward Types You Might Find:
Gift cards for popular retailers
Spotify vouchers
Audible subscription
Gift Card Options: When selecting gift cards, you can:
Choose your country for appropriate currency and retailers
See the exact value you'll receive (e.g., "$25 Amazon Gift Card")
View terms and conditions before redeeming
❤️ Donate
The Donate section allows you to contribute your jewels to charitable causes:
How Charity Donations Work:
You can donate your earned jewels to featured charities
Each charity shows its mission, impact goal, and current progress
You'll see how many jewels are needed to make specific impact contributions
Other users' donations are visible to encourage community participation
Charity Information You'll See:
Charity Name and Mission: Clear description of the organization and cause
Impact Goal: What the charity is trying to achieve (e.g., "500 meals for families")
Progress Bar: Visual showing how close the community is to reaching the goal
Conversion Rate: How many jewels equal specific impact (e.g., "10 jewels = 1 meal")
Donors: Profile pictures of other users who have contributed
Learn More Links: Direct links to the charity's website for additional information
Making Donations:
Browse available charities
Click "Donate" on a charity that resonates with you
Choose your donation amount in jewels
Confirm your contribution
See your donation reflected in the charity's progress
Navigation and Features 🧭
Jewels Display
Throughout the Marketplace, you can always see:
Your current jewels balance in the top right
How many jewels each item costs
Whether you have enough jewels for specific items
Search and Discovery
You can search within Marketplace results using the main search functionality
The "Marketplace" tab in search results shows all marketplace content
Browse by category using the filter tabs
Using Your Jewels Wisely 💡
Earning More Jewels
To increase your jewels balance:
Maintain daily learning streaks
Complete lessons consistently
Engage with your For You feed daily
Participate in any special learning challenges
Spending Strategy
Consider these approaches:
Professional Development: Use jewels for books, courses, and subscriptions that advance your career
Giving Back: Donate to charities that align with your values
Personal Rewards: Redeem gift cards for personal items as motivation for learning achievements
Balance: Mix between personal rewards and professional development
Redemption Process 🎯
For Rewards:
Browse available rewards
Check that you have sufficient jewels
Click "Get it for [X jewels]"
Follow country/option selection if required
Confirm your redemption
Receive instructions for accessing your reward
For Charitable Donations:
Browse featured charities
Read about their mission and impact goals
Click "Donate" on your chosen charity
Select your donation amount
Confirm your contribution
See your impact added to the charity's progress
Common Questions About Marketplace ❓
Q: Can I redeem multiple rewards at once?
A: No, you can only redeem 1 reward every 90 days. This ensures fair distribution and prevents Jewels hoarding. When a user purchases a reward, they cannot redeem another one for 90 days and the users are informed about this when they try to click again on any reward.
Q: What happens if my order fails?
A: If an order fails, your Bonus Points will be refunded to your account. Check your order status and contact support if you need assistance.
Q: How long does it take to receive my reward?
A: Processing times vary by reward type. Digital gift cards are typically delivered within 24-48 hours, while subscriptions may require additional verification. Check your order status for updates.
Q: Can I cancel an order after placing it?
A: Contact support immediately if you need to cancel an order. Cancellation policies depend on the order status and reward type.
Q: Why can't I redeem a reward even though I have enough points?
A: Check if you've redeemed a reward within the last 90 days. The platform enforces a 90-day waiting period between redemptions. Also verify that the product is currently available.